OPERATING POLICES
HOW WE ARE WORKING
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We are working by appointments and walk-ins!
We're excited to see you! If this is your first time visiting please take a second to read this.
We do require appointments for age group 12-0 for kids earlobes.
Before coming in
Before Coming In
1. You have read below our Operation Policies
2.Have read our Id & Documentation Requieremtns
3. Each time you come in you will need to fill out a NEW waiver with all documents needed
Appointments
Appointments has prioty vs a walk-in. It's more a one-one experince.
Walk-ins
You aren't interested in making an appoinment?
No worries, you are welcome to call us or come in to see our availability.
Walk-ins there's a possiblity there is a waiting time.
JEWELRY
Outside jewelry
We do not pierce with or install outside jewelry that is not internally threaded or implant grade by APP Standard. This is to ensure the quality and material. Client health and safety is our top priority, and if we are unable to confidently confirm specific material and manufacturing criteria, we do not consider the risks worth it. We are very conscientious about the jewelry we sell, pierce with and upgrade with.
Returns or Exchange
Per Health Board regulations, and general hygiene, we cannot accept returns or offer exchanges once the jewelry has left the studio.
Buying jewelry for someone
Buying jewelry as a gift is tricky as most jewelry needs to be custom-fitted. We offer gift certificates for purchase to guarantee the recipient gets appropriately fitting jewelry. Buy eGift Certificate
Pricing
Jewelry prices vary on many things such as material, size, and stones. We are happy to give you estimates through phone, text, email, or DM's since our prices vary.
*Piercing service fees are separate from jewelry costs*
We do NOT sell costume jewelry.
APPOINTMENT
Services
All services can be booked as an appointment including jewelry sales, jewelry browsing, piercing services, check-ups, etc.
One Appointment=One Person
One person per appointment. Due to scheduling limitations, we often can’t honor appointments that have been booked for multiple people in a single appointment slot, so be sure to book separate back-to-back appointments instead.
Genital Piercings (Below Belt)
We do offer genital piercings. We require an appointment for any below-the-belt genital piercings.
When you book an appointment, there is a $60 fee non-refundable to hold time slot. The fee can only be used at the appointment scheduled.
Availability
Booking an appointment can only be made through here. The system will let you know our availability as soon as possible. If you do not see any availability, the dates are either fully booked or not yet open for booking, so check back later. It cannot be made through phone or email. We don't offer same-day appointments but you are welcome to stop by as a walk-in if we have availability.
Documents
All documents are needed DURING the appointment and will be needed to be submitted on our online waiver.
Calendar Opens
Our calendar availability is open 30 DAYS IN ADVANCE FROM TODAY (the day you schedule). If you don't see later dates available, they have not been announced yet.
Priority
When you book an appointment you will have priority at the time of your booking vs walk-in.
If you are late, you will possibly wait if there is a walk-in.
Kids Ear Piercings Age: 12-0
We do require an appointment for this age group. For additional information on this service read here.
When you book an appointment, there is a $40 fee non-refundable to hold the time slot that can be used at the appointment time of purchase. Once you book this appointment a staff member will reach out with additional information.
Minor Appointments 17-0
The legal guardian (who will bring the minor to the appointment) must book the appointment using their information and complete the waiver. (There is a section to add your child's information.)
CANCELING APPOINTMENT
Rescheduling
You can reschedule appointments via phone or confirmation email, set up a new appointment at a time or date that works better for you.
How to cancel appointment
If you need to cancel your appointment, you can do so on your email confirmation or calling us.
24hrs Notice
If you need to cancel or reschedule, notify within 24 hours for we can re-adjust cordially.
Walk-ins
Services
We offer all services such as jewelry browsing, check-ups, piercing services except the following:
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Kids Ear Piercing 12 and under
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Genital piercings (Below the belt)
These services do need an appointment
Patience
There might be a wait time when you stop by, we ask for you to be patient with us.
We provide the most engaged and personalized experience.
If you do not want to wait please make an appointment.
Availability
Walk-ins are first-come, first-served.
We do close at 2PM-3PM for lunch.
If we are full of appointments we will not be taking in any walk-ins.
We take our last client 30 minutes before we close, assuming there is no wait at that time.
Documents
You must be 18 years or older with a valid government-issued ID (no school ID's). This could include a state-issued ID card, driver's license, or passport.
Capacity
Only 4 people that are getting services will be allowed inside the studio at all times. Once we are at capacity we will ask you to sign in on our waiting list.
When availability is available we will call the next person in queue.*
Client must be in premises and answer our phone call, if not we will go to the next person in the queue.*
Minors Ages: 17-13 Years Old
We do perform piercings on minors. We will need 3 documents in order to be able to provide a piercing. if not we can not pierce the minor.